Insurance ambiguity brought by new Act
Insurers are being advised to make sure they are up to speed on the Consumer Insurance Act (CIA) which came into effect earlier this month. The CIA is a big … Continue reading
Best billing advice online
The Department for Energy and Climate Change recently issued a press release regarding the rising cost of bills due to their greener policies. Following on from this, Ofgem has caused confusion … Continue reading
New improved energy bills may only lead to more cost and confusion
There is growing confusion in the world of energy billing with claims that Ofgem’s new tariff comparison rate (TCR) could mean that 3m households will end up paying £55m more … Continue reading
Be sure you’re charged the right sur-charge
The Department for Business, Innovation and Skills (DBIS) has felt the need to remind retailers of the ban on excessive credit and debit card charges that came into effect on … Continue reading
No more letting loose
Letting agents are to come under government regulation in England and Wales for the first time in a move to help bring about an end to extortionate fees charged by … Continue reading
Free apps fleecing bill payers
So called ‘free apps’ have come to the attention of The Office for Fair Trading who are preparing for an investigation expected to continue for the next six months. The … Continue reading
UK CONSUMER ISSUES 